Very good COSPA and convenient location from the train station. Lounge service included. Amenities ok, enough towels. Good view
Thomas
décembre 2024
The location is top notch, right between Minato Mirai, Chinatown and all other major attractions. Also next to the Sakuragicho main stations. Beds are comfortable and hotel are clean, they provide free coffee and teas at the lobby and also lounge for lounge access guests.
Ant
janvier 2024
We liked everything about this hotel. Special thanks to Mr Masiro, hotel manager. He is a very professional, attentive and caring person. Always visible throughout the hotel. Asking you if everything is okay, any problems ,and if we needed anything to let him know. Mr Masiro even came to the dining room on our first day breakfast ( complementary for our GOLDEN ANNIVERSARY) to ask if everything was satisfactory. Which it was. The breakfast was so delicious with enough selections of food items. And the coffee machine with coffee selections is excellent. 😍 Mr Masiro was always so attentive to his guests. A truly amazing MANAGER. Special thanks to Miss Suguru also, (Sugar) that's what I called her because the very first time I met Miss Suguru, she was unbelievably friendly, happy, outgoing and had the most amazing personality. This is the first time in my life in all our years of traveling that we've ever met a hotel Brand Assistant like Miss Suguru. She was always so bubbly, friendly and happy. She made sure her hotel guests were always satisfied with everything about your room and the hotel. She always wanted us to let her know if we had any problems to inform her about them. Seriously, Miss Suguru (sugar) is soooooo sweet. She treated you like "Family" not just a hotel guest. She was always so visible throughout the hotel, making her rounds to assist every guest. Miss Suguru even came to the dining room while we were having our first day breakfast to be sure we were satisfied with everything. And when she saw our camera she volunteered to take our pictures. She even asked to take a photo of me and my husband with her own camera. Can you believe what she did with our picture. Because Miss Suguru knew my husband and I were celebrating our 50th wedding anniversary, she had our picture enlarged , lamenting it and had the inscriptions " Happy 50TH Golden Anniversary." with the date on it.
Mary
mars 2023
Great location and value for money. Space is a bit limited, but that's normal in this area. I booked a room with two twin beds, so I could put my luggage on one of them and that worked out perfectly. Train noise didn't bother me because I was on the other side, but the AC gave off some weird noise even when it was off. It only started happening after I turned it on once out of curiosity, so if you can avoid using it, then don't use it. Otherwise, you can ask for ear plugs at the reception. Wi-Fi is kinda slow. If you need work done, you'll have better luck at the coffee shops nearby.
Duy
mars 2025
MY HUSBAND AND I LIKED EVERYTHING ABOUT THIS HOTEL. THE ROOM SIZE, THE CLEANLINESS, THE LOCATION TO MANY GOOD RESTAURANTS, SHOPS, CHINA TOWN, COSMO WORLD, WORLD'S PORTERS, YAMASHITA PARK, ANDTHE DELICIOUS COFFEE AND COOKIES IN THE LOBBY ALL DAY LONG. THE BEAUTIFUL VIEW FROM OUR ROOM ,THE RIVER BRIDGE /RIVER. THE TRAIN STATION SO CLOSE TO THIS HOTEL, AND MOST OF ALL, THE WONDERFUL STAFF. EVERYONE IS SO FRIENDLY, ALWAYS VERY WELCOMING, SMILING AND TRULY CARING ABOUT THEIR GUEST. I ESPECIALLY WANT TO THANK HOTEL MANAGER MR.LEO. HE GREETED US WHEN WE ARRIVED AT THE HOTEL, INTRODUCED HIMSELF TO US AND EVEN WENT TO OUR ROOM, TO SEE THAT EVERYTHING IN OUR ROOM WAS SATISFACTORY. WE HAVE NEVER HAD A HOTEL MANAGER DO THAT. MR. LEO IS ALSO ALWAYS VISIBLE IN THE LOBBY GREETING THE GUESTS WITH HIS "GREAT SMILE". THANK YOU MR. LEO 😀😀 SPECIAL THANKS ALSO GOES OUT TO SIR JACK. FRONT DESK ASSISTANT MANAGER. ALWAYS WILLING TO ASSIST YOU WITH A SMILE. THANK YOU SIR JACK FOR ALL THE HELP YOU GAVE US. WITHOUT YOUR ASSISTANCE, IT WOULD NOT HAVE BEEN POSSIBLE FOR ME AND MY HUSBAND TO TRAVEL TO NIKKO TOCHIGI, JAPAN. WE ARE HERE NOW AND HAVING A GREAT TIME. ALSO WANTED TO THANK YOU SIR JACK FOR GOING OUT IN THE RAIN TO HELP LOAD OUR LUGGAGES INTO THE TAXI. AND YOU DID THAT WHILE HOLDING UP AN UMBRELLA FOR ME, SO I DON'T GET WET. NOW! THAT'S WHAT YOU CALL, "GOING ABOVE AND BEYOND YOUR DUTIES. YOUR ACTIONS SIR JACK IS TO BE COMMENDED. "A GREAT BIG THANK YOU SIR JACK" FOR YOUR SERVICES. MY HUSBAND AND I ARE ETERNALLY GRATEFUL TO YOU. MR AND MRS MARY AND ANGEL LAYGO, 😀😀
Mary
mars 2024
The hotel met the expectation. One of the staff member named Susmita (If I remember it right) had a great smile on her face and was very helpful during our checkout too. She had an excellent attitude. The property was clean and had a great location.
Vishalkrsingh
mai 2024
Exactly what we needed for our final stay in Japan- a lovely location and a walking distance to some fun spots, such as the Cup Noodle Museum (And the Yokohama Gundam- glad we got to see him before he left on March 31st!). Room had a nice view of the canal and was nicely spaced.
Marguerite
avril 2024
First, the staff were amazing. Special shoutout to Susmita, who helped us with communicating for a police for a report for a lost item. Uniformly, the staff were great, professional, friendly. Room was lovely - small, as one expects in Japan, but not too small for two people at all - and very clean. Elevator game is on point. complimentary coffee/snack/amenities in the lobby are fantastic. The hotel was quiet, even though it's located directly on a main road. Within a few minutes' walk of Sakuragicho station, which can get you pretty nearly anywhere, and therefore also of the rope car to get to the waterfront. Chinatown is also within walking distance, as are some really great restaurants.
Layla
décembre 2024
Big enough room to walk around comfortable. Definitely have enough space to open a 158cm suitcase. Bathroom is a step up but the ceiling doesn’t match the room. I’m 5’7” and has maybe another head’s worth of space between myself and the ceiling. The hotel has coin laundry on 2 floors. The welcome sheet they give you mentions it, but doesn’t mention that you can buy single use detergent from the front desk. The tv is one of the biggest I’ve seen so far (32” I guess).
Lillian
octobre 2024
Convenient location, easy to locate even with luggage and near to 2 stations Many restaurants and shops nearby Free coffee or tea in the lobby Amenities are picked in the lobby With coin laundry, common microwave (but only in 1 floor, vebding machines, ice machines) Quite spacious inside
Marie
septembre 2024